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Frequently Asked
Questions

Need Help? We've got you covered!

How do I know this is the official Tinnovo Pro™ website?

We understand your concern — unfortunately, there are many unauthorized resellers on eBay, AliExpress, and other sites selling imitations of Tinnovo Pro™.


You’re currently on the official Pharmalief™ website, the only verified source for Tinnovo Pro™.


We manufacture under strict quality standards and offer direct customer support.


⚠️ If it doesn’t come from Pharmalief.com, it’s not the original.

How long does shipping take to the U.S. or Canada?

Shipping usually takes 5–10 business days for U.S. and 7–12 days for Canada.


Due to high demand and recent tariff and logistics fluctuations, occasional delays may occur.


We always ship with tracking and keep you informed.


If there are delays, it’s because we’re committed to ensuring product integrity at every step.

Are 650nm enough? Why not 850nm NIR?

Good question!


Tinnovo Pro™ uses precisely calibrated 650nm red light — this range has shown strong effects on nerve endings and inner ear circulation.


Unlike NIR (near-infrared), red light at 650nm doesn’t penetrate too deep and is perfectly safe for targeted surface-level nerve stimulation, which is ideal for tinnitus treatment near the auditory nerve.


More is not always better — it's about targeting the right depth with the right intensity.

Can I use Tinnovo Pro™ with other tinnitus treatments or medications?

Yes, in most cases.


Tinnovo Pro™ is designed to be non-invasive and drug-free, so it can be combined with other treatments like supplements or sound therapy.


However, we don’t recommend using it alongside other light-based therapies, unless advised by your doctor.


Always consult your physician if you're on medication or receiving active ear treatments.

Will it work if my tinnitus was caused by a medication or reaction?

Tinnitus from medications or drug interactions can be more complex.
That said, many users with medically induced tinnitus have still reported improvements with Tinnovo Pro™.


Because it supports circulation and nerve health, it may help even if the original cause was chemical.


We always recommend giving it a full trial to assess how your body responds.

Is it just a red light? What makes it effective?

It’s not just any red light — this is precision light therapy, not a glowing bulb or LED.


Tinnovo Pro™ uses medical-grade red laser light at 650nm, directed through specially positioned diodes that focus energy on the auditory region.


This light penetrates skin layers to stimulate circulation, reduce inflammation, and improve cellular repair — helping to calm the overactive signals causing tinnitus.

Is Tinnovo Pro™ safe for daily use?

Absolutely.


Tinnovo Pro™ is FDA-registered, uses low-level laser therapy (LLLT), and emits no heat or harmful radiation.


It’s designed for safe daily use — just 10–15 minutes per session is enough.


There are no known side effects when used as directed.

Do I need to use it forever to see results?

Not necessarily.


Most users start noticing changes within 3–6 weeks.


Once relief stabilizes, some reduce usage to a few times per week.


Tinnovo Pro™ is designed to support long-term improvement, not short-term masking — but consistency during the first phase is key.

At Pharmalief™, we’re dedicated to transforming your journey to better health. Our innovative solutions, like the Tinnovo Pro™, are designed to provide targeted relief for tinnitus and chronic discomfort. Trusted by thousands worldwide, we bring advanced, clinically-proven technology to help you enjoy a more peaceful and pain-free life — because you deserve comfort and tranquility every day.

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